For the 13th time, establishing a breaking record, Singapore’s Changi Airport has been crowned the best airport in the world by Skytrax, an organization dedicated to presenting multiple awards to airports based on a survey that is answered by the travelers themselves.
Methodology
Skytrax operates with a survey-based methodology that is curated by the certain standards of accessibility and validity, such as it being presented in three language option (Spanish, English, and Chinese). The survey was self-funded, mitigating the risk of airport donations that could generate bias. There was a large sample size, covering over 575 airports worldwide and there were no need for the user to make a subscription, registration or any type of cost. Moreover, an imporant detail is that there was a survey screening that identified each IP, that filtered duplicate or ineligible entries.
Some of the relevant categories measured in the survey included: quality airport website and app, efficiency of transportation options, terminal comfort, ambiance and design, cleanliness, security, queuing times, transit through the airport, airport staff, washroom facilities, entertainment facilities, hotel facilities, among others.
10. Zurich Airport

This Swiss airport was also the winner of Skytrax’s Cleaneast Airport in Europe and the Best Airport: 20-30 million passengers.
9. Munich Airport

The hotel of this airport, Hilton Munich Airport, won Best Airport Hotel in Europe.
8. Rome Fiumicino Airport

This airport individually managed to win Best Airport: 40-50 million passengers, and Best Airport in Southern Europe.
7. Paris Charles de Gaulle Airport

CDG Airport also scored the awards for Best Airport in Western Europe and Best Airport in Europe.
6. Hong Kong International Airport

This airport also won the award for Best Airport Immigration Service.
5. Narita International Airport

This airport also is the winner of the Best Airport: 30-40 million passengers
4. Incheon International Airport

This Korean airport also won the award for Best Airport Staff in Asia and World’s Best Airport Staff
3. Tokyo International Airport (Haneda)

This Japanese airport has won multiple Skytrax’s awards, including: World’s Cleanest Major Airport, Best PRM and Accessible Facilities, World’s Best Domestic Airport, The Cleanest Airport in Asia, and Best Airport: 70+ million passengers.
2. Hamad International Airport

This airport is also awarded as the World’s Best Airport Shopping, Best Airport in the Middle East, and Best Airport: 50-60 million passengers.
1. Singapore Changi Airport

Singapore Changi was coveted as the Best Airport: 60-70 million passengers, Best Airport in Asia, Best Airport Dining Experience, World’s Best Airport Washrooms and most importantly, the World’s Best Airport.
